Introduction
SWYNEX Technologies ("SWYNEX", "we", "our", or "us") operates an online internship and career-development platform.
This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to users when using the SWYNEX website, internship programs, student dashboard, and related services.
Information We Collect
Depending on how you use SWYNEX, we may collect:
- Full name
- Email address
- Mobile number
- College or educational institution
- Course / degree
- Graduation year
- LinkedIn profile URL
- GitHub profile URL
- Internship program and domain selections
- Application and offer information
- Internship task submissions
- Submission links and related work
- Internship progress and completion information
- Certificate details and verification identifiers
We may also process basic technical information necessary for security, authentication, troubleshooting, and operation of the platform.
How We Use Your Information
We use information to:
- Process internship applications
- Communicate application and offer status
- Create and manage student accounts
- Provide access to internship tasks
- Review submitted work
- Track internship progress
- Determine completion status
- Issue and verify certificates
- Send transactional emails
- Process certificate-related payments
- Prevent fraud, abuse, and unauthorized access
- Maintain and improve the platform
- Provide support
Authentication and Account Security
SWYNEX uses authentication systems to protect student and administrative accounts.
Users are responsible for maintaining the confidentiality of their account credentials and should notify SWYNEX if they suspect unauthorized access.
Payments
SWYNEX internships are offered free of internship participation fees unless a specific program clearly states otherwise before enrollment.
After successful completion of an eligible internship, a certificate issuance fee may apply. The current certificate fee displayed by the platform is ₹149 unless changed and clearly displayed before payment.
Payments may be processed through third-party payment providers such as Razorpay.
SWYNEX does not store complete debit card, credit card, UPI PIN, or banking credentials on its servers.
Email Communications
We may send transactional emails relating to:
- Applications
- Internship offers
- Account or enrollment activity
- Task submissions and reviews
- Internship completion
- Payments
- Certificates
- Important service or security information
These communications are related to operation of the service.
Certificate Verification
Certificates issued through SWYNEX may contain a certificate number, verification ID, QR code, participant name, internship information, and completion details.
Limited certificate information may be displayed publicly through our verification service so that employers, institutions, and other parties can verify the authenticity of a certificate.
Third-Party Services
SWYNEX may use trusted service providers for infrastructure and platform operations, including services for:
- Website hosting
- Database and authentication
- Email delivery
- Payment processing
Those providers process information according to their respective terms and privacy practices.
Data Security
We use reasonable technical and organizational safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or loss.
However, no internet-based system can guarantee absolute security.
Data Retention
We may retain information for as long as reasonably necessary to operate the internship platform, maintain academic/internship and certificate records, resolve disputes, prevent abuse, comply with applicable obligations, and maintain legitimate business records.
User Requests
Users may contact SWYNEX regarding correction of inaccurate personal information or other privacy-related requests.
Some information may need to be retained where necessary for legitimate records, security, payment reconciliation, certificate verification, or applicable legal requirements.
Children's Privacy
SWYNEX services are not intended for children who are not legally able to provide the required consent to use the service.
Where applicable, users should obtain permission from a parent or legal guardian.
Changes to this Privacy Policy
We may update this Privacy Policy when our services, practices, or applicable requirements change.
The latest version will be published on this page with an updated revision date.
Contact
For privacy questions or requests:
- SWYNEX Technologies
- Email: support@swynex.com
- Website: https://swynex.com
Need help?
Our support team can assist with applications, offers, certificates, verification, and payment questions.
